IT & Software Developer jobs in Germany

TransPerfect jobs

IT Support Specialist

35.000 - 40.000 EUR
TransPerfect
Stralauer Allee 2C, 4th Floor, Berlin
35.000 - 40.000 EUR
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
German
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
• Excellent written and verbal English communication skills • Good level of German, both written and verbal • Strong interpersonal skills and ability to interact favorably with a wide variety of people • Highly self-motivated and with reasoning skills • Ability to quickly diagnose and fix problems • Ability to articulate and maintain attention to technical details • Ability to open a computer and replace defective components • Desire to learn new skills • Ability to follow through and document issues as well as resolutions • Be able to work in a team-oriented, collaborative environment
Nice to have:
• Knowledge of Mac OS X

Technologies

Active Directory
IT Support
MS Teams
Office 365
VPN

Responsibilities

• Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) • Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests • Perform on-site analyze, diagnosis, and resolution of workstation and peripheral problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including remote repair • Adhere to procedures for logging, reporting and monitoring helpdesk requests. Must create a high level of user satisfaction through accurate timely follow up, strong technical skills, good customer communication and relationship building.

Methodology

Description

For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $615 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

Benefits

job benefits icon40-hour work week
job benefits icon4 weeks vacation
job benefits iconCoffee, tea
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You can find Support Engineer salaries in Germany here.

How many Support Engineer jobs are in Germany?

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Is Germany a good place for Support Engineers?

Germany is one of the best countries to work as a Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for Support Engineer jobs in Germany?

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The company with most openings is Dataport AöR as they are hiring for 87 different Support Engineer jobs in Germany. They are probably quite committed to find good Support Engineers.