IT & Software Developer jobs in Germany

Cinemo GmbH jobs

IT Support Specialist (f/m/d)

50.000 - 65.000 EUR
Kaiserstraße 72, Karlsruhe
50.000 - 65.000 EUR
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
Yes

Requirements

Must:
Demonstrated experience in IT support within a heterogeneous environment encompassing Windows, Linux, and MacOS systems. Proficient operating system expertise, particularly adept at resolving user issues across Windows, Linux, and MacOS platforms. Strong familiarity with contemporary user applications and hardware technologies. Strong written and verbal communication skills.

Responsibilities

As a member of our Infrastructure and Support Team, you'll serve as a primary point of contact for addressing day-to-day IT inquiries from Cinemo employees. Your responsibilities will include providing 1st and 2nd level support to ensure seamless user experiences both in our office and remote locations. This entails selecting, implementing, and deploying equipment for office and home-office use. You'll also play a key role in establishing departmental policies, guidelines, and user support standards. Furthermore, you'll be responsible for guiding and training employees on equipment usage, maintaining user documentation, and managing IT equipment inventory. Regular office presence in Karlsruhe is essential for this role. In this role, you will: Proactively solve 1st and 2nd level support cases on hard and software issues. On-prem service - Take care of our office equipment: Install, move, add or change existing installations like work desks, meeting room equipment or other IT-related peripherals in our office space. Diagnose and provide support on computer system problems, including repairing, servicing, installing, training, and troubleshooting computer hardware, printers, and other peripherals. Help to roll-out and provision internal devices (e.g. laptops, workstations, and other peripherals) to ensure the compliance with the company rules.

Methodology

Description

Cinemo is a global provider of highly innovative infotainment products that make every screen an opportunity. Its range of award-winning, fully integrated, low-footprint digital media offerings combine high performance with high quality and are truly system agnostic. Whether embedded, as mobile apps or through the cloud, Cinemo supports all digital media scenarios for any industry and any device. Its product portfolio is designed and built to deliver excellence, accelerate time to market, and lower TCO for its clients while creating digital media experiences that matter. Founded in 2008, and with a strong history of industry firsts, Cinemo is the partner of choice for more than 40 market-leading OEMs and over 20 tier-1s. The company works with the top high-tech and consumer electronic companies as well as global music and video content providers. Cinemo’s global team of 300+ innovative thinkers from 40 nationalities continuously delivers groundbreaking innovation.

Benefits

job benefits icon40-hour work week
job benefits iconCompany parking
job benefits iconFlexible work time
job benefits iconFresh fruits
job benefits iconWell connected office
job benefits iconInternational team
job benefits icon6 weeks vacation
job benefits iconChoose your hardware
job benefits iconCoffee, tea
job benefits iconSnacks & drinks
job benefits iconStartup culture
job benefits iconStanding desk
job benefits iconTeam social events
job benefits iconHome office / Remote 2 days per week
job benefits iconOption to buy more vacation days
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You can find Support Engineer salaries in Germany here.

How many Support Engineer jobs are in Germany?

Currently, there are 559 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is Germany a good place for Support Engineers?

Germany is one of the best countries to work as a Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for Support Engineer jobs in Germany?

Global ITVM GmbH, NetKnights GmbH, Cinemo GmbH, ponturo consulting AG, aconso AG, DEGEWO AG, BLUEEND AG among others, are currently hiring for Support roles in Germany.

The company with most openings is Capgemini Deutschland as they are hiring for 17 different Support Engineer jobs in Germany. They are probably quite committed to find good Support Engineers.