Business Expert M. Companion (m/f/d)

- Digital Product Ownership & Development: Lead the full lifecycle of our digital customer-facing solution — from concept to launch, optimization, and lifecycle management. Ensure all app and web features enhance the customer journey — from product discovery to ordering and account management. Collaborate with developers and designers to deliver new features, fix bugs, and continuously improve usability and performance. Support the integration of new features and functionalities. - Strategic Management & Standardization: Drive the harmonization and standardization of our solution across countries, ensuring scalability and consistency. Serve as the main point of contact for local teams to gather requirements, manage priorities, and align them with the global roadmap. Ensure compliance with legal, security, and accessibility standards. - Analytics & Performance: Analyze customer behavior, feedback, and market trends to identify opportunities for innovation and continuous improvement. Translate complex data into actionable business insights and recommendations. - Stakeholder & Project Management: Manage communication with global and local stakeholders, providing updates on product performance, roadmaps, and results. Lead or support agile ceremonies (sprint planning, backlog grooming, retrospectives) to drive efficient and transparent development cycles. - Capability Building & Knowledge Sharing: Develop playbooks, eLearning modules, and other training materials to support internal teams and customers. Act as a global expert for selected digital tools, supporting local teams and presenting updates in business reviews. ###