2848 IT & Software Developer jobs in Germany
IT Support Analyst (f/m/d) - Dusseldorf
50.000 - 75.000 €
The Stepstone Group GmbH
Völklinger Straße 1, Düsseldorf + Remote
50.000 - 75.000 €
Requirements
Must:
- Proven experience as an IT Support Analyst, showcasing all-round technical skills.
- Excellent communication skills, including very good German and English.
- Microsoft Certifications or CompTIA Certifications.
- ITIL certification.
Responsibilities
- Provide first and second-line technical IT support through the IT Service Desk, ensuring adherence to SLAs and KPIs. Support will be delivered via multiple channels (portal, phone, chat) to users across our global offices.
- Troubleshoot hardware, software, and basic network issues across various platforms and operating systems, requiring proficiency in several areas including Office 365, soft-phone systems, Windows and Mac OS platforms.
- Install, configure, and maintain standard software and hardware, both onsite and remotely.
- Collaborate with the Corporate IT Service Teams for third-line escalation and project work.
- Participate in IT projects by supporting the deployment of new technologies.
- Maintain IT environments in regional offices, including conference room AV systems.
- Support remote offices, which will include some regional or international travel.
Description
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in a fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our community of 3,000+ employees and enjoy benefits including 30 days of holidays plus two extra days for Christmas and New Years Eve, a hybrid working model, a company pension scheme, 24/7 Employee Assistance Programme, life assurance cover, volunteering days, job bike, discounted parking or job ticket, an in-house gym, in-house barista, and the option to bring your dog to the office.
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You can find IT Support Engineer salaries in Germany here.
How many IT Support Engineer jobs are in Germany?
Currently, there are 2848 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is Germany a good place for IT Support Engineers?
Germany is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in Germany?
HCD Consulting GmbH, Docutain, System Industrie Electronic GmbH, Vossloh AG, Wassergewinnung Essen GmbH, NetKnights GmbH, Spaceteams GmbH among others, are currently hiring for Support roles in Germany.
The company with most openings is E.ON Grid Solutions GmbH as they are hiring for 223 different IT Support Engineer jobs in Germany. They are probably quite committed to find good IT Support Engineers.
The company with most openings is E.ON Grid Solutions GmbH as they are hiring for 223 different IT Support Engineer jobs in Germany. They are probably quite committed to find good IT Support Engineers.