Software Engineering Lead (MS Dynamics & CRM) (m/f/d)

- Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems. - Identify opportunities to retire or simplify processes, while modernising architecture and functionality. - Lead, mentor, and inspire a team of ~8 senior Dynamics engineers — fostering autonomy, creativity, and proactive solution finding. - Encourage the team to think beyond stakeholder requests, initiating proposals that enhance business processes and deliver measurable impact. - Own technical strategy and roadmaps for Dynamics 365 (Sales & Marketing) and Power Platform solutions, balancing new features, modernisation, and operational stability. - Oversee architecture, configuration, data model governance, and integrations with other business systems and Azure services. - Ensure system performance, scalability, and reliable change/release management. - Drive adoption of Power Platform capabilities (Power Apps, Power Automate, Dataverse, Power BI). - Embed AI / Copilot functionality into production workflows to improve efficiency and user experience. - Maintain close collaboration with Microsoft to adopt new features early and follow best practices. - Act as the primary technical sparring partner for Sales, Marketing, and Operations stakeholders. - Translate business needs into robust, scalable CRM solutions — with a focus on proactive engagement, not just reactive delivery. - Ensure transparency on progress, risks, and priorities through clear communication and reporting. - Implement and enforce development, testing, CI/CD, and DevOps standards to improve delivery speed and quality. - Promote best practices across development, deployment, and documentation.