Technical Account Manager (M/F/X), Google Workspace

- Bachelors degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 8 years of experience in Google Workspace within a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. - Ability to communicate in English and German fluently in order to support client relationship management in Germany. - Masters degree in a management, technical, or engineering field with customer facing experience. (preferred) - Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions. (preferred) - Experience in application/workload migration to public cloud providers. (preferred) - Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions. (preferred) - Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. (preferred) - Excellent communication, presentation, problem-solving, and management skills. (preferred)