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Senior Business Analyst Energy Retail (f/m/d) - Essen
55.000 - 80.000 €
E.ON SE
Porscheplatz 1, Essen
55.000 - 80.000 €
Requirements
Must:
- Proven senior experience: Strong track record as a Business Analyst, (Operations) Consultant or in a similar role, ideally in a retail or multi-market environment. You can connect data, identify trends, and create strategic recommendations.
- CVM experience: Deep expertise in CVM, loyalty, or retention strategies, with a focus on commercial impact.
- Strong communication skills: Excellent communication skills, with the ability to articulate complex topics to diverse stakeholder groups at all levels.
- Collaborative energy: Strong interpersonal and influencing skills to effectively align and collaborate with stakeholders from different cultural and organizational contexts.
- Hands-on and pragmatic mindset: You're a proactive problem-solver who is willing to dive in, get things done, and stay open to new trends.
- Fluent English: Excellent written and spoken English is essential.
Responsibilities
- Strategic partner to regional markets: Act as a trusted advisor to local leadership, aligning on strategic priorities, interpreting market dynamics, and steering initiatives with measurable commercial and customer impact.
- Shape CVM evolution: Define and advance the vision for Customer Value Management by driving a holistic customer perspective and enabling market-wide personalization strategies.
- Embed a value-driven mindset: Collaborate with teams across markets to make business decisions based on customer value.
- Optimize business processes: Assess and challenge existing regional processes, identifying structural drivers of customer value and implementing improvements that deliver sustainable results.
- Track performance and impact: Build and manage key performance indicators (KPIs) that capture both commercial results and customer experience impact.
- Accelerate best practices: Institutionalize learnings and proven approaches across regions, accelerating adoption and maximizing impact through effective stakeholder management.
Description
Join us to help shape the next generation of Customer Value Management - combining data, insight, and customer experience into a powerful growth engine for our business. E.ON is united in working on the most exciting issue that our generation needs to solve: climate change! With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society, and for our children to shape the future. To keep you motivated and healthy, we are offering you benefits like a hybrid work model, flexible working times, opportunities for personal growth, family service support, and various health offers. We also provide a modern and agile work environment, as well as corporate benefits including an employee share program and pension scheme. We are committed to ensuring that people with disabilities have a fair application process in which they can showcase their best. Therefore, our representation for severely disabled individuals will be involved early in the process. Please let us know if you need any technical or organizational adjustments for the application process. We are happy to accommodate.
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You can find Business Specialist salaries in Germany here.
How many Business Specialist jobs are in Germany?
Currently, there are 1433 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is Germany a good place for Business Specialists?
Germany is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in Germany?
INFOMOTION GmbH, BECKER + PARTNER Personalberatung und Managementberatung für den Mittelstand PartG., Synactive GmbH, apetito AG, FairConsult 24/7 GmbH, Deutsche UNESCO-Kommission e.V., Zazou Studio GmbH among others, are currently hiring for Business roles in Germany.
The company with most openings is INFODAS as they are hiring for 64 different Business Specialist jobs in Germany. They are probably quite committed to find good Business Specialists.
The company with most openings is INFODAS as they are hiring for 64 different Business Specialist jobs in Germany. They are probably quite committed to find good Business Specialists.