1608 IT & Softwareentwickler Stellenangebote in Deutschland
IT Service Operations Manager - Application Services (gn) - Königsborn
35.000 - 60.000 €
Woolworth GmbH
Mönninghoffs Feld 7, Königsborn
35.000 - 60.000 €
Anforderungen
Muss:
- You have a degree in computer science, business informatics or a comparable qualification
- You have at least 5 years of professional experience in application management, service management or IT operations
- Sound knowledge of service management processes according to ITIL
- A v4 certification is desirable
- Practice in managing application service providers and software providers
- Technical understanding of system architectures, data flows and interfaces
- Experience with ERP, merchandise management or SCM systems in retail or logistics
- Confident handling of ticket and monitoring tools (e.g. ServiceNow, Jira, Power BI)
- You are characterized by your analytical, structured and strong implementation personality
- Very good German and English skills round off your profile
Verantwortlichkeiten
- Documentation of the application landscape
- Recording and visualization of all applications, interfaces and dependencies including operator, license and support information
- Evaluation and KPIs analysis of stability, scalability and maturity of the applications
- Definition of KPIs and service levels for performance measurement
- Operation and support for applications in purchasing, logistics, merchandise management, HR and finance
- Incident, problem, change and release management
- Management of internal and external partners
- Maintenance of operational, service and emergency documentation
- Development and maintenance of an application service catalog
- Monitoring of service quality and SLAs
- Initiating improvement measures
- Advising the specialist departments on service quality, release planning and lifecycle management
Beschreibung
We are Woolworth. We offer a flexible working time model with the option to work from home, comprehensive onboarding, a structured induction, and very good transport connections. Enjoy inexpensive food and drinks in our company restaurant Frankies, as well as a 15% staff discount and exclusive VIP discounts for friends and family. Take advantage of over 5,000 offers on our advantage platforms, along with a company pension scheme and capital-forming benefits. Your further development is important to us, and we provide a wide range of training courses and seminars. Join our team now and apply; all people are equally welcome at Woolworth.
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Das Unternehmen mit den meisten offenen Stellen ist netgo group GmbH das für 96 verschiedene IT Specialist Stellenangebote in Deutschland einstellt. Sie sind wahrscheinlich sehr bemüht, gute IT Specialists zu finden.