IT & Softwareentwickler Stellenangebote in Deutschland
IT Service Operations Manager - Application Services (gn)
35.000 - 60.000 €
Woolworth GmbH
Mönninghoffs Feld 5, Unna
35.000 - 60.000 €
Anforderungen
Muss:
- I have a degree in computer science, business informatics, or a comparable qualification.
- I have at least 5 years of professional experience in application management, service management, or IT operations.
- I possess sound knowledge of service management processes according to ITIL; a v4 certification is desirable.
- I have practical experience in managing application service providers and software providers.
- I understand system architectures, data flows, and interfaces.
- I have experience with ERP, merchandise management, or SCM systems in retail or logistics.
- I handle ticket and monitoring tools (e.g., ServiceNow, Jira, Power BI) confidently.
- I am characterized by my analytical, structured, and strong implementation personality.
- I have very good German and English skills.
Verantwortlichkeiten
- I document the application landscape by recording and visualizing all applications, interfaces, and dependencies, including operator, license, and support information.
- I analyze the stability, scalability, and maturity of the applications, defining KPIs and service levels for performance measurement.
- I ensure the operation and support for applications in purchasing, logistics, merchandise management, HR, and finance, including incident, problem, change, and release management.
- I manage internal and external partners and maintain operational, service, and emergency documentation.
- I develop and maintain an application service catalog and monitor service quality and SLAs.
- I initiate improvement measures and advise the specialist departments on service quality, release planning, and lifecycle management.
Beschreibung
I offer a work-life balance with a flexible working time model and the option to work from home. Our comprehensive onboarding supports you in making a successful start at our company, with structured induction to prepare you for your role. We have very good transport connections and free parking at our location. In our company restaurant Frankies, you can enjoy inexpensive food and drinks daily. Additionally, I provide a 15% staff discount and an exclusive VIP discount for your friends and family. There are over 5,000 offers available on our advantage platforms. I also subsidize your reserves through a company pension scheme and capital-forming benefits. Your further development is important to me; hence, I offer a wide range of training courses and seminars. I am Woolworth. Are you too? Join our team now and apply. We welcome all individuals equally.
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Das Unternehmen mit den meisten offenen Stellen ist Schwarz IT das für 300 verschiedene IT Specialist Stellenangebote in Deutschland einstellt. Sie sind wahrscheinlich sehr bemüht, gute IT Specialists zu finden.