IT & Softwareentwickler Stellenangebote in Deutschland
IT Service Manager (gn) - Warehouse & Transport Systems
35.000 - 60.000 €
Woolworth GmbH
Mönninghoffs Feld 5, Unna
35.000 - 60.000 €
Anforderungen
Muss:
- I have a degree in computer science, business informatics, logistics, or comparable training.
- I possess several years of professional experience in logistics/IT, ideally related to supply chain or retail.
- I have good knowledge of service management processes according to ITIL and experience handling ticket and monitoring systems.
- I possess a technical understanding of interfaces, data flows, and processes in ERP and SCM landscapes.
- I have experience in working with software manufacturers and external service providers.
- Basic knowledge of SQL, reporting, or data analysis is desirable.
- I am characterized by strong communication skills, along with a structured and solution-oriented approach to work.
- I have very good German and English language skills.
Verantwortlichkeiten
- I am responsible for the warehouse management system and transportation management system along with connected processes.
- I will manage requirements and optimize the system, closely cooperating with specialist departments to define requirements and continuously improve the systems.
- I am in charge of change and release management, including the planning, control, and implementation of changes, releases, and deployments in accordance with the change management process.
- I will participate in implementations, rollouts, and execute user acceptance testing, integration, and regression tests.
- I ensure daily operations and provide 2nd level support for system and process-related issues.
- I will coordinate external partners, including SLA/OLA monitoring and maintenance of service catalogs and operational documentation.
Beschreibung
I offer a flexible working time model with the option to work from home, ensuring a good work-life balance. Our comprehensive onboarding program supports a successful start at our company, coupled with a structured induction that optimally prepares me for my role. I am situated in an excellent location with very good transport connections and free parking. In our company restaurant, Frankies, I can enjoy inexpensive food and drinks daily. Additionally, I receive a 15% staff discount, along with an exclusive VIP discount for friends and family. I also have access to over 5,000 offers on various advantage platforms. The company subsidizes my reserves through a company pension scheme and capital-forming benefits, and my further development is prioritized, offering a wide range of training courses and seminars. I am Woolworth. Are you too? Join our team now and apply! All people are equally welcome at Woolworth.
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