3188 IT & Softwareentwickler Stellenangebote in Deutschland
IT Operations Support Analyst (m/f/d)
56.000 - 96.000 €
ITT Bornemann GmbH
Rheingaustraße 96-98, Wiesbaden
56.000 - 96.000 €
Anforderungen
Muss:
- Minimum 2–3 years of experience in IT HelpDesk or Technical Support
- Strong knowledge of Windows OS, Microsoft 365, Active Directory, Group Policy
- Familiarity with ticketing systems (ServiceNow or similar)
- Ability to perform remote troubleshooting and guide users effectively
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)
- Experience with hardware diagnostics and peripheral setup
- Knowledge of ITIL principles is a plus
- Certifications such as CompTIA A+, ITIL Foundation, or Microsoft are highly desirable
- Good understanding of securitys best practices and data privacy principles
- Experience with mobile device management (MDM) solutions and telephony systems
- Familiarity with industrial devices and their connectivity requirements is a strong plus
- Excellent communication and customer service skills (German & English)
- Strong problem-solving ability and patience under pressure
- Team player with attention to detail and documentation skills
- Willingness to learn and grow in a global environment
- Experience with Cisco networking (CCNA is a plus)
- Familiarity with firewalls (Palo Alto) and monitoring tools
- Knowledge of virtualization (Hyper-V or VMware)
Verantwortlichkeiten
- Provide 1st and 2nd level IT support (onsite and remote) for end users.
- Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
- Support Windows OS, Microsoft 365, business applications, and peripherals.
- Perform installation, configuration, maintenance, and documentation of IT hardware and software.
- Maintain accurate IT inventory and documentation.
- Escalate complex issues to internal IT teams and Enterprise IT of the parent company.
- Assist in company infrastructure projects and provide vacation coverage for the IT System Engineer.
- Administer basic network infrastructure (switches, access points, cabling, network cabinets).
- Manage and support mobile devices (smartphones, tablets) including MDM solutions.
- Provide support for telephony systems (VoIP phones, softphones) and troubleshoot connectivity issues.
- Support industrial devices (barcode scanners, handheld terminals, rugged devices) used in production and logistics.
- Ensure compliance with IT security policies and data protection standards.
Beschreibung
ITT is a leading manufacturer of critical components for harsh environments, serving fast-growing end markets in flow, aerospace and defense, energy, and transportation. We are headquartered in Stamford, CT, with more than 11,700 employees globally across ~40 countries. Our team consists of over 1,280 engineers and we hold 1,700+ active global patents, operating in ~51 manufacturing locations. In this role, you will have an interesting opportunity with responsibility and flat hierarchies, an attractive compensation package, 30 days of annual leave, flexible working hours, and up to 20% remote work. Join our international and collaborative working environment with comprehensive health promotion programs and a company bike leasing program.
Stimmt etwas mit diesem Job nicht? Sag es uns im Chat 💬 rechts ➡️
Hier finden Sie Gehaltsstatistiken für IT Support Ingenieur Gehälter in Deutschland.
Wie viele IT Support Ingenieur Stellen sind offen in Deutschland?
Derzeit gibt es 3188 Support Stellen. Siehe auch: JIRA Stellenangebote, Confluence Stellenangebote, Linux Stellenangebote, ICT Stellenangebote - alle mit Gehaltsspannen..
Ist Deutschland ein guter Ort für IT Support Ingenieure?
Deutschland ist eines der besten Länder, um als IT Support Ingenieur zu arbeiten. Es gibt eine lebendige Startup-Community, wachsende Technologiezentren und, was am wichtigsten ist: viele interessante Jobs für Leute, die im Technologiebereich arbeiten.
Welche Unternehmen stellen Mitarbeiter für IT Support Ingenieur Stellenangebote in Deutschland ein?
ING Deutschland, marketwing GmbH, GermanTechJobs Talents, NETCONOMY, Concircle Consulting GmbH, Tanso Technologies GmbH, medatixx GmbH & Co. KG und andere stellen derzeit für Support Positionen in Deutschland ein.
Das Unternehmen mit den meisten offenen Stellen ist netgo group GmbH das für 393 verschiedene IT Support Ingenieur Stellenangebote in Deutschland einstellt. Sie sind wahrscheinlich sehr bemüht, gute IT Support Ingenieure zu finden.
Das Unternehmen mit den meisten offenen Stellen ist netgo group GmbH das für 393 verschiedene IT Support Ingenieur Stellenangebote in Deutschland einstellt. Sie sind wahrscheinlich sehr bemüht, gute IT Support Ingenieure zu finden.