Senior Business Analyst Energy Retail (f/m/d) Job in Essen

IT & Softwareentwickler Stellenangebote in Deutschland

Unternehmensgrösse

5k+

Unternehmenstyp

Services

Erfahrungsstufe

Senior

Anstellungsart

Vollzeit

Sprache

Englisch

Visa Sponsoring

Nein

Anforderungen

Muss:

- Proven senior experience: A strong track record as a Business Analyst, (Operations) Consultant, or in a similar role, ideally in a retail or multi-market environment. I can connect data, identify trends, and create strategic recommendations. - CVM experience: Deep expertise in Customer Value Management, loyalty, or retention strategies, with a focus on commercial impact. - Strong communication skills: Excellent communication skills, with the ability to articulate complex topics to diverse stakeholder groups at all levels. - Collaborative energy: Strong interpersonal and influencing skills to effectively align and collaborate with stakeholders from different cultural and organizational contexts. - Hands-on and pragmatic mindset: I'm a proactive problem-solver who is willing to dive in, get things done, and stay open to new trends. - Fluent English: Excellent written and spoken English is essential.

Technologien

Support

Business

Verantwortlichkeiten

- Strategic partner to regional markets: Act as a trusted advisor to local leadership, aligning on strategic priorities, interpreting market dynamics, and steering initiatives with measurable commercial and customer impact. - Shape CVM evolution: Define and advance the vision for Customer Value Management by driving a holistic customer perspective and enabling market-wide personalization strategies. - Embed a value-driven mindset: Collaborate with teams across markets to make business decisions based on customer value. - Optimize business processes: Assess and challenge existing regional processes, identifying structural drivers of customer value and implementing improvements that deliver sustainable results. - Track performance and impact: Build and manage key performance indicators (KPIs) that capture both commercial results and customer experience impact. - Accelerate best practices: Institutionalize learnings and proven approaches across regions, accelerating adoption and maximizing impact through effective stakeholder management.

Beschreibung

At E.ON, we are committed to driving sustainability through innovative energy solutions. We are currently looking for a Senior Business Analyst to join our new team dedicated to enhancing Customer Value Management across our European retail markets. This role will connect strategy with action, utilizing data and insights to foster a customer-centric approach, improve performance tracking, and inform commercial decisions. We offer high flexibility with a hybrid work model, opportunities to work from abroad, and a modern agile work environment aimed at fostering well-being. Our benefits include personal growth initiatives, family support services, and various health offerings, along with employee discounts and mobility options. Joining us means contributing to tackling climate change and shaping a sustainable future. Join us in making a difference!

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